FREE RETURN AND EXCHANGE

If the Product is unsuitable or does not meet the Customer's requirements, the Customer shall be entitled to return or replace the Product to another size or model within 14 days of receipt of the Product.

FREE EXCHANGE - BY COURIER - CONVENIENT & FAST

  • 1-3 will deliver a courier to your specified address during working days to pick up your return items and deliver new items instantly! The courier will notify you by telephone of your arrival.

FREE RETURN - BY COURIER - CONVENIENT & FAST

  • If you order several items and decide to return only a few items, in this case the return is Free! 1-3 will deliver a courier to your specified address during business days to pick up your return items. The courier will notify you by telephone of your arrival.
  • If you want to return your entire order, it will only cost you 2,49 Euro. The DPN courier will arrive at your specified address 1-3 during business days to pick up the return items. The courier will notify you by telephone of your arrival. THE REFUND OF THE GOODS WILL BE DEDUCTED FROM THE AMOUNT OF THE REFUND. The money will be returned within 3 days.
  • If you choose to receive a refund for your returned item in the form of a BrandBerry.eu gift card, the return fee will not be deducted! You will be given a gift card worth the entire amount ordered, without expiration date!

More information on return and exchange conditions can be found here>